Sebastian Bourges

User Experience Designer

About me

I’m Sebastian Bourges, a User Experience Designer based in Melbourne, Australia.

I have over 20 years of experience, I’ve worked with a diverse range of clients across the sectors of utilities, telecommunications, finance, logistics, and government. Some of the big names I’ve worked with include Qantas, ACCC, Telstra, Pacific National, Australia Post, Aurizon, Rio Tinto, BHP Billiton, NBNco, QUBE, Toyota, R/GA, AIA, TAL, NAB, Energy Australia, and Biarri Commercial Mathematics.

My specialty lies in designing software and interfaces for industrial and general public applications. My passion is to engineer simplicity by applying scientific methods to design processes, improving cost efficiency, and creating great user experiences that increase revenue and products that people love to use.

Download Resume

Resume | CV

Science applied to design

Analytics
Problem definition. What is the problem to resolve and what are the key metrics to consider
User flow
End to end user journeys, what jobs are they trying to resolve, pain points, pain relievers and gains. How competitors resolve same/similar problems.
Idea generation workshop
Team exercise to develop ideas and process awareness
Team presentation
Individual ideas presented to the group for discussion and prioritisation
Same topic, different solutions
Collective thinking produce a diverse set of ideas to resolve the same problem in completely different and innovative ways
User testing
Qualitative and quantitative tests of the ideas through prototypes before going into expensive process of final production
High level visual design
High level visual representation of final design, ready for production
Production process
Step by step production process and quality tests before launching product into the market.

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Analytics
User flow
Idea generation workshop
Team presentation
Same topic, different solutions
User testing
High level visual design
Production process

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Design process

My approach to creating digital experiences is rooted in a rigorous design process that utilises scientific methodologies. This process involves developing hypotheses, testing them with real users, and iterating until the optimal solution is achieved.

The objective of my design process is to reduce risk by validating assumptions and reducing uncertainty about how users will interact with a product or service. This enables me to identify potential issues before committing significant resources to production.

The selection of the appropriate method is dependent on several factors, including the complexity of the problem, the level of precision required, and any budget and time constraints. Whether utilizing qualitative or quantitative research methods, I ensure that the design process is informed by data and user insights.

Ultimately, my UX design process delivers solutions that are user-centric, intuitive, and enjoyable. Through a combination of scientific rigor and creative exploration.

More about my design process

Case Studies

Sebastian Boruges

Energy bills simplified

28 June 2018

MyToyota app

10 June 2017

Online Life Insurance Application

15 November 2016

Testimonials

Sebastian was a terrific additional to the team. He is a super talented and knowledgeable guy with a very specialised skill in UX – a true UX expert, unlike many others who pass off the title. His in-depth understanding of different and complex industries meant that he was able to add a lot more than we expected to the workshops and outputs that we created with our client.

Above all, he is an absolute gentleman and was so fondly received by the team here and our client. I can highly recommend him.

Nov 29, 2019

Justin KabbaniManaging Director, Hardhat

I Had the pleasure of working with Sebastián over the last few years, great designer and is willing to put his hand up to mentor and coach others.

Nov 11, 2019

Kelvin DartManaging Director, Our Very Own

Sebastian is a deep thinker and a genuinely nice guy. He is an pleasure to work with and perfect for the bigger complex CX problems that need solving.

May 16, 2018

Antony BurrowsHead of Banker and Assisted Digital Channels National Australia Bank

Seb is a very creative person who also brings a outputs focussed approach to bear on the design process. He works well with teams to help them develop amazing UIs.

September 29, 2016

Joe ForbesCo-Founder Biarri | CEO

Sebastian was a terrific additional to the team. He is a super talented and knowledgeable guy with a very specialised skill in UX – a true UX expert, unlike many others who pass off the title. His in-depth understanding of different and complex industries meant that he was able to add a lot more than we expected to the workshops and outputs that we created with our client.

Above all, he is an absolute gentleman and was so fondly received by the team here and our client. I can highly recommend him.

Nov 29, 2019

Justin KabbaniManaging Director, Hardhat

I Had the pleasure of working with Sebastián over the last few years, great designer and is willing to put his hand up to mentor and coach others.

Nov 11, 2019

Kelvin DartManaging Director, Our Very Own

Sebastian is a deep thinker and a genuinely nice guy. He is an pleasure to work with and perfect for the bigger complex CX problems that need solving.

May 16, 2018

Antony BurrowsHead of Banker and Assisted Digital Channels National Australia Bank

Seb is a very creative person who also brings a outputs focussed approach to bear on the design process. He works well with teams to help them develop amazing UIs.

September 29, 2016

Joe ForbesCo-Founder Biarri | CEO

Seb is a talented UX designer who can distill complex requirements to create elegant interfaces which are intuitive to use and look great.

October 11, 2016

Ashley NelsonCo-Founder, Biarri | Commercial Mathematics

Latest blog posts

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Get in touch

Use the form bellow or send me an email to hello@sebastianbourges.com